Tips from a CX Expert to help you empower your team and lead virtual workshops

We spoke with CX expert, Phil Cross, about the best ways to lead a journey mapping session - or any workshop - in a virtual setting.

  • Blog
  • Customer Experience (CX)

Three steps guaranteed to help sales and marketing reach their goals

We've outlined three things every business can do to clear the lines of communication between sales and marketing, setting them up for success.

  • Blog
  • Customer Experience (CX)
  • Narrative

Why customer experience design is a non-negotiable for brands today

As consumers become more tech savvy and accustomed to personalisation, customer experience designs critical for every brand to achieve success.

  • Blog
  • Customer Experience (CX)

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